Stop Cron.sh and Daemon.pl
- cd /opt/otrs/bin
sudo -c "./Cron.sh stop" -s /bin/bash otrs
sudo -c "./otrs.Daemon stop" -s /bin/bash otrs
Then edit the module
CODE: SELECT ALL
sudo nano /opt/otrs/Kernel/System/Console/Command/Maint/Email/MailQueue.pm
Searched for the string Message sending already in progress! Skipping and just before the "if (%PID)... "line preceding it and add the code to force delete the PID (Process ID).
CODE: SELECT ALL
...
my %PID = $PIDObject->PIDGet(
Name => 'MaintMailQueueSending',
);
## This is new...
my $ForceDeletePIDOnce = $PIDObject->PIDDelete(
Name => 'MaintMailQueueSending',
Force => 1,
);
# ... up to here
if (%PID) {
die "Message sending already in progress! Skipping...\n";
}
...Saved and ran it
CODE: SELECT ALL
su -c "./otrs.Console.pl Maint::Email::MailQueue --send --verbose" -s /bin/bash otrsIt gave the error message anyway but the process was deleted.
Finally edited /opt/otrs/Kernel/System/Console/Command/Maint/Email/MailQueue.pm again and removed the lines I just added.
Saved, reboot.... and it seems to be working.
https://community.znuny.org/viewtopic.php?f=62&t=39530