Content in OTRS

• Disable redirect to https in OTRS

  Comment the line RewriteEngine On in 000-default.conf <VirtualHost *:80> # The ServerName directive sets the request scheme, hostname
  2058 views
• Check email queue status and send them in OTRS 6-8

  shell> cd /opt/otrs/ shell> su -c "bin/otrs.Console.pl Maint::Email::MailQueue --list" -s /bin/bash otrs shell> su -c "bin/otrs.Console.pl Maint::Email::MailQueue --send" -s /bin/bash otrs
  1739 views
• Start and Stop OTRS Daemon and Cron job

  shell>cd /opt/otrs/ su -c "bin/otrs.Daemon.pl stop" -s /bin/bash otrs su -c "bin/otrs.Daemon.pl start" -s /bin/bash otrs /opt/otrs/bin/Cron.sh stop /opt/otrs/bin/Cron.sh start
  2046 views
• Constant error in MailQueue - Error: Message sending already in progress! Skipping...

  Stop Cron.sh and Daemon.pl cd /opt/otrs/binsudo -c "./Cron.sh stop" -s /bin/bash otrssudo -c "./otrs.Daemon stop" -s /bin/bash otrs Then edit the module
  2042 views

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